All services provided in our store are belong to our company and is operated by our company, which is AREN PharmacAeuticals and Medical Foods Production Domestic and Foreign Trade Inc. Located at  İvedik OSB, 2271 sokak Yenimahalle/Ankara. Our company may collect personal data for various purposes. The following describes how and in what way the collected personal data is collected, how and in what way this data is protected.
By filling out various forms and surveys on membership or our store some personal information about the members themselves (first name-last name, company information, phone, address or Email addresses) are collected by our store due to the nature of the work. Our company may send campaign information, information about new products, promotional offers to its customers and members at certain periods. Our members can do as a member of any choice about whether to receive such information, then after login, change the selection from the account information section, or may make a notification with the information that link in the message. Personal information transmitted to our store electronically will not be disclosed to third parties outside the aims and scope identified with  by our members on our ‘user agreement’. In order to identify problems related to the system and to quickly resolve any problems or disputes that may arise related to the service provided, our company records and uses the IP addresses of its members. IP addresses can also be used to identify users in a general way and to collect comprehensive demographic information. Our Company may also use the requested information for direct marketing purposes by itself or by the people it cooperates with, except for the purposes and scope determined by the Membership Agreement. Personal information can also be used to contact the user if necessary. Information requested by our company and information provided by the user or information related to transactions made through our store; it can also be used for various statistical evaluations, database creation and sunday research without revealing the identity of our members, except for the purposes and scope determined by the "Membership Agreement" by our company and the people it cooperates with. Our company strictly keep the confidential information confidential and to keep it a secret, as my load all due respect and maintaining the confidentiality of improving, of all or any portion of the confidential information into the public domain or unauthorized use and take all necessary measures to prevent disclosure to any third party we are committed to necessary care.

CREDIT CARD SECURITY

Our company puts the security of credit card holders who make purchases on our shopping sites first. Your credit card information is not registered in our system in any way. In order to understand that you are on a secure site, there are two things you need to pay attention to. One of them is a key or lock icon located in the bottom line of your browser. This means that you are on a secure internet page and all your information is encrypted and protected. This information is used only depending on the sales process and in the direction of the instructions you provide. Information about the credit card used during shopping is encrypted using the 128-bit SSL (Secure Sockets Layer) protocol regardless of our shopping sites and sent to the relevant bank for questioning. If the availability of the card is confirmed, shopping will be resumed. Since no information about the card can be viewed and saved by us, third parties are prevented from transmitting this information under any circumstances. The reliability of payment/invoice/ delivery address information of orders placed online by credit card is checked by our company against Credit Card Fraud. Therefore, in order for customers who order from our shopping site for the first time to reach the stage of supply and delivery of their orders, it is necessary to confirm the accuracy of financial and address /phone information first. If necessary, the credit card holder customer or the relevant bank is contacted to check this information. Only you can access all the information you provide when you become a member and you can change it. If you keep your member login information secure, it is not possible for others to access and change the information about you. For this purpose, the 128-bit SSL security area is acted upon during membership transactions. This system is an international encryption standard that cannot be broken.
Internet shopping sites with an information hotline or customer service service and where open address phone information is indicated are more preferred today. In this way, you can get detailed information about all the issues that you have in mind, and you can get more healthy information about the reliability of the company that provides online shopping services.

THIRD-PARTY WEBSITES and APPLICATIONS

Our store may link to other sites within the website. Our company does not bear any responsibility for the privacy practices and content of the sites accessed through these links. The ads published on the site of our company are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement only apply to the use of our Store, and do not cover third-party websites.

EXCEPTIONAL SITUATIONS

In the limited cases mentioned below, our company may disclose user information to third parties except for the provisions of this ‘Privacy Policy’. There are a limited number of such cases, including;                                                                                                                                                                                                                                                                       1. To comply with the obligations imposed by the Law, the Decree-Law, the Regulation, etc. issued by the competent legal authority and the legal rules in force;
2. In order to fulfill the requirements of the ‘Membership Agreement' and other agreements concluded by our store with users and to put them into practice;
3. Requesting information about users for the purpose of conducting a duly conducted investigation and investigation by the authorized administrative and judicial authority;
4. Where it is necessary to provide information in order to protect the rights or safety of users.

E-MAIL SECURITY 

Never write your credit card number or password in the emails you will send to our Store's Customer Service about any of your orders. The information contained in the emails can be viewed by third parties. Our company cannot guarantee the security of the information transferred from your emails under any circumstances.
For any questions and suggestions related to our privacy policy,you can send an e-mail to [email protected] . You can reach our company from the following contact information                                                                                                                                                                                                                                                                                          

Company Name:

                   AREN Pharmaceuticals and Medical Foods Production Domestic Foreign Trade Inc.                                                                                                                    

Address:

İvedik OSB, 2271 sokak, No:14
                                                                Yenimahalle/Ankara                                                                                                                                                                                                                  

Phone: +90 850 888 5 805