Help

How can I become a member of www.mayalihane.com?
You can become a member by clicking the "Sign Up" button, by filling in the personal information and address information required for membership.

Do I pay any fees when I become a member?
No, you do not pay anything for membership.

I forgot my password, what should I do?
If you have previously registered on our site but forgot your password; Type your e-mail address in the "member login" section and click the "I forgot my password" button. In this way, you will receive an e-mail to create your new password. You can renew your password in accordance with the direction of the incoming mail.

How can I order from www.mayalihane.com?
You should click the "add to cart" button of the product you want to buy on the site. Then, when you go to your cart, you can order by choosing your personal information, address information and payment method. Mayalıhane is open between 09.30 - 18.00 on Saturdays and 08.30 - 13.00 on Saturdays (except public holidays). You can call 0850 888 5 805 or order directly via facebook message.

Is it safe to shop on www.mayalihane.com?
The security of the personal information of our visitors is very important to us. Mayali Hane uses the highest security measures to collect and store personal data. Your credit card information is sent to banks in encrypted form and is not stored by www.mayalihane.com in any way.

In what ways can I pay on the checkout page?
You can pay by selecting one of the credit card, debit card, cash at the door, credit card at the door, money order and eft ways from the payment page.

I cannot add products to the cart. What should I do?
First, you should try a different browser than the internet browser you use. You can try browsers like Google Chrome, Microsoft Internet Explorer, Opera, Mozilla Firefox etc. If you experience the same problem when you try from a different browser, you should try to clear your internet history and try again. If the problem is still not resolved, we ask you to report the problem to [email protected]

I want to cancel my membership, how can I do?
If you want to cancel your membership, you can send an e-mail to [email protected]

When I create an order, an error message appears on the screen. How can I solve this problem?
In this case, we recommend that you first clear your browser's history and try again. If the problem still persists, we request that you report the error to [email protected] via e-mail.